
Work-From-Home 211 Specialist — AI Model Training & Evaluation | Frontier AI Specialist
Full Job Description
RemoteWork Talent Agency has an immediate remote opening for a Work-From-Home 211 Specialist — AI Model Training & Evaluation | Frontier AI Specialist earning $30 - $40/hour. In this flexible work-from-home engagement (open to candidates in the US, UK, Canada, Australia, NZ, and Ireland), you will apply practical mastery of analytical reasoning and domain evaluation to stress-test large language models, verify factual rigor, and build gold-standard evaluation datasets.
Key Duties & Project Scope
- Assess and benchmark model-generated answers against your rubrics, flagging errors, omissions, outdated guidance, and answers that wouldn’t help a real caller.
- Share clear written feedback with the project team, working asynchronously.
- Experience as a 211 Specialist, Information & Referral Specialist, or Benefits Navigator, answering public questions about government services
- 1+ years of regular, high-volume public contact (phone, chat, or in person)
- Working knowledge of public benefits and community resources
- Able to start quickly and commit 10-20 hours/week
- Review sample questions and flag any that don’t sound like what real callers ask.
Candidate Requirements
- Experience creating guides, scripts, or training materials
- Experience helping a diverse range of callers, including rural and Spanish-speaking communities
- Compensation Band: $30 - $40/hour
- Work Location: Remote (100% Remote / Asynchronous Flexibility)
- Available Openings: 10 open positions
- Clear, precise writing
- Practical background using crisis intervention or needs assessment
Pay Rate & Contract Overview
- Compensation Rate: $30 - $40/hour (contract specialist remuneration)
- Work Arrangement: 100% Remote / Work From Home
- Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
- Core Competencies: 211 Specialist — AI Model Training & Evaluation
- Hiring Agency: RemoteWork Talent Agency
Direct Application Process: Click the Apply button on this page to proceed directly to our partner application portal and submit your profile for immediate consideration.
Recruiter Note: Direct partner application — click Apply Now to proceed straight to the assessment portal.
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